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Support

For ticket, credential, accessibility, or event-day assistance, send a request below. Support staff are notified in-app.

Before you write

How we can help

Include your event name, order details, and the access type when relevant.

Tickets & access

Orders

Physical, digital, VIP

Credentials

Entry

Door scan & stream

Accessibility

Assistance

Entrances & seating

Orders

Ticket type, event code, and purchase email help us locate the access record.

Credentials

Describe door, stream, or VIP access issues and when they started.

Accessibility

Share seating, entrance, or assistance needs ahead of event day when possible.

Include a working email so Ciright Beats can respond. Creating an account helps us attach the request to your access history.

Send a request

Ciright Beats support reviews ticket, credential, and event-day messages in operating order.

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